Service NSW Logo
Order any of our art kits for FREE using a NSW Creative Kids Voucher.

Returns Policy

Returns

Please place your order carefully as we do not accept returns for change of mind.

To be eligible for a return, you will need to contact us within 14 calendar days from the date you received it for further instructions.

Returned items must be returned in original product packaging and have no visible signs of wear or use. Shipping costs are non-refundable and you will be responsible for any shipping costs incurred for returned items.

Refunds

Once we’ve received and inspected your return, we will send an email to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

If you have any further enquiries regarding our returns policy please get in touch with us hello@boxedorange.com.